1. Provide sufficient information and samples of your products or services to enable your prospects to take buying decisions for themselves. Self-service is the best online service (more at retail store design).

2. Automates all processes online as you can. Delivering digital products online.

3. Let your customer decide which method to choose the order. Provides several ordering options: mail, fax, phone and secure online ordering.

4. Use a trade package that allows you to calculate the sales tax and shipping cost at the time. Your customers want to know the total cost of your order before them.

5. Establishing a privacy policy and place it in your store. Let your customers know it’s safe to shop at your site. Show them that you respect their privacy.

6. Use a shopping cart program. The shopping cart allows your buyers to browse your store, add or remove products before you leave and pay for the merchandise.

7. Set a money back guarantee “no questions asked.” You must make it safe for your customers to do business with you taking all the risk.

8. Create networks of affiliates or resellers for your products or services. Let other Web sites do marketing for you.

9. Train your employees. They need to learn new skills that you can adapt your business processes online.

10. Develops sales support. Establish communication with your clients immediately after the sale. Let them know that the order was received and when they can expect delivery. Tell your customers that good decision they made when ordering your product.